Accident Resources

Accident Resources and Reporting

Mackin’s wants to provide all the accident resources we can to help you during this difficult time.  Your world is turned upside down when your vehicle is damaged, in addition to making arrangements to get it repaired, you also have to handle the insurance claim paperwork, obtain a rental car and make arrangements for towing. Our staff at Mackin’s Auto Body will handle all of that for you, making it easier for you to get back to your normal life.  Accidents happen, usually when you least expect it. That is why Mackin’s Auto Body is here to help with locations throughout Portland and SW Washington.  If you are out of the area, you can call our toll free number 1-800-653-0665 and we will make arrangements for you. Contact Mackin’s Auto Body for your Auto Collision and Auto Body Repair needs. We have 9 locations with 8 of our auto collision repair shops located conveniently across the Portland/SW Washington area.

Remember to...

  • Remain calm and be polite
  • Turn your hazard lights on
  • If it is safe to do so, move out of the way of traffic
  • Do not discuss who is at fault or any terms of your policy

Call the police

  • If there are injuries, call 911 for medical assistance
  • Do not move an injured person


Obtain police information

  • Officer’s name and department
  • Incident report number

Exchange information

  • Name, address, telephone number, and email address
  • Insurance information (company / policy number)
  • Vehicle information (year, make, model, license plate)
  • If there are witnesses, obtain their contact information
  • Note the accident location

Take photos / video if safe to do so

  • Accident scene
  • Traffic controls
  • Street names
  • Road conditions
  • Vehicle and other property damage